Question 1

What does Kanguro renters insurance cover?

Accepted Answer

Kanguro renters insurance covers your personal belongings against theft, fire, water damage, and vandalism; personal liability if a guest gets injured in your home or you accidentally damage someone else's property; additional living expenses if you're forced to temporarily relocate; sewer backup repairs; and fraud/identity theft protection. Scheduled items coverage is also available for high-value belongings.

Coverage, endorsements, availability, and limits may vary by state and are subject to the terms and conditions of the issued policy.

Question 2

What does Kanguro renters insurance NOT cover?

Accepted Answer

Kanguro renters insurance does not cover damage to the building itself (that is your landlord's responsibility), earthquake damage, intentional acts, normal wear and tear, or belongings owned by roommates who are not listed on the policy. Flood damage is not included in standard coverage, although optional flood coverage may be available in select states. Coverage is always subject to the terms, conditions, limits, and exclusions of the issued policy.

Question 3

Does renters insurance cover theft outside my home?

Accepted Answer

Yes. Kanguro renters insurance may help cover theft of your belongings at home or away from home,  including stolen packages, items taken from your car, and belongings stolen while you travel. Subject to your policy terms, limits, and deductible.

Question 4

Does renters insurance cover my roommates?

Accepted Answer

A standard Kanguro renters insurance policy covers the named policyholder. Roommates are not automatically covered and must be explicitly added to the policy as named insureds in order to have coverage. A maximum of two unrelated persons may be insured under the same policy. Family members living in the home are automatically covered.

Question 5

Is renters insurance required by law or by my landlord?

Accepted Answer

Renters insurance is not required by law in most U.S. states, but many landlords and property management companies require it in the lease. Either way, your landlord's building insurance does not cover your personal belongings or your personal liability — so renters insurance is strongly recommended even when it isn't mandated.

Question 6

What is scheduled items coverage and what can I insure?

Accepted Answer

Scheduled items coverage provides full replacement value for expensive belongings listed individually on your policy. Eligible items include fine jewelry, musical instruments, cameras, TVs, computers, bikes, electric scooters, valuable art, designer clothing, collectibles, rare books, appliances, barbecue grills, and home office or home video equipment. Coverage limits and maximum values are shown during the quote process.

Question 7

How much does Kanguro renters insurance cost?

Accepted Answer

The cost depends on your location, coverage amounts, deductible, and any optional add-ons. Because Kanguro plans are fully customizable, you only pay for the coverage you need — no bundled extras. Get a personalized quote in seconds at kanguroinsurance.com with no commitment required.

Question 8

What states does Kanguro offer renters insurance in?

Accepted Answer

Kanguro renters insurance is available in select U.S. states. See the full list at kanguroinsurance.com/states-we-serve, or start a free quote to instantly check availability in your state.

Question 9

How do I file a renters insurance claim with Kanguro?

Accepted Answer

Filing a claim takes three steps: (1) Open the Kanguro app, answer a few questions, and upload any relevant bills or documents. (2) Track your claim in real time through the app or by phone with Kanguro's bilingual support team. (3) Once approved, receive payment via direct deposit or check. The entire process is digital and available in English and Spanish.

Question 10

Does Kanguro offer bilingual support?

Accepted Answer

Yes. Kanguro offers full bilingual support in English and Spanish — for quotes, policy questions, and claims. Agents are available Monday–Friday 9:00 AM – 7:00 PM EST and Saturday 10:00 AM – 2:00 PM EST.

Protegemos lo
que amas

Protección flexible para tu mascota, tu apartamento
y todo lo que hace de tu hogar un lugar especial.

Why Renters Choose Kanguro Insurance

What Does Your Kanguro Renters Insurance Policy Protect

Ready Before Move-In Day

Trusted by Renters and Pet Parents
Across the U.S.

Frequently Asked Questions about Kanguro Renters Insurance

What does Kanguro renters insurance cover?

What does Kanguro renters insurance NOT cover?

Does renters insurance cover theft outside my home?

Does renters insurance cover my roommates?

Is renters insurance required by law or by my landlord?

What is scheduled items coverage and what can I insure?

How much does Kanguro renters insurance cost?

What states does Kanguro offer renters insurance in?

How do I file a renters insurance claim with Kanguro?

Does Kanguro offer bilingual support?

Protegemos lo que amas

Protección flexible para tu mascota, tu apartamento y todo lo que hace de tu hogar un lugar especial.

Why Renters Choose Kanguro Insurance

What Does Your Kanguro Renters Insurance Policy Protect

Ready Before Move-In Day

Trusted by Renters and Pet Parents Across the U.S.

Frequently Asked Questions about Kanguro Renters Insurance

What does Kanguro renters insurance cover?

What does Kanguro renters insurance NOT cover?

Does renters insurance cover theft outside my home?

Does renters insurance cover my roommates?

Is renters insurance required by law or by my landlord?

What is scheduled items coverage and what can I insure?

How much does Kanguro renters insurance cost?

What states does Kanguro offer renters insurance in?

How do I file a renters insurance claim with Kanguro?

Does Kanguro offer bilingual support?

Protegemos lo
que amas

Protección flexible para tu mascota, tu apartamento
y todo lo que hace de tu hogar un lugar especial.

Trusted by Renters and Pet Parents
Across the U.S.