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Frequently Asked Questions
Kanguro Perks is an exclusive rewards and benefits program included with every active Kanguro Insurance policy at no additional cost. Whether you have pet insurance or renters insurance with Kanguro Insurance, you automatically get access to perks like cashback rewards through Wellfold, 24/7 virtual vet access (for pet insurance members), discounts from partner brands, and other member-only offers. No extra subscription or separate sign-up is required.
You can access your Kanguro Perks directly through the Kanguro Insurance app on iOS or Android. Simply log in using your existing Kanguro customer account to view and activate your available benefits.
Yes. All active Kanguro Pet Insurance members receive unlimited access to a 24/7 telehealth platform that connects you with licensed veterinarians through video or chat. You can ask questions about symptoms, medications, behavior, wellness concerns, and more directly from the Kanguro app, with no consultation fee and no usage limits.
Yes. Televet access is available for dogs and cats covered under an active Kanguro pet insurance policy. Many pet parents use it for questions about minor symptoms, behavior changes, medications, preventive care, or deciding whether an emergency vet visit is necessary.
Kanguro members can earn cashback rewards through Wellfold when shopping with participating retailers and brands. Once your card is linked through the Kanguro app, eligible purchases automatically qualify for cashback rewards on top of your existing credit card or bank rewards. There are no coupon codes, points systems, or manual redemption steps required.
Kanguro Perks includes rotating cashback offers and discounts across categories like pet supplies, wellness, travel, everyday shopping, and lifestyle brands. Available offers may change over time. Members can view the latest partner offers through the Kanguro App.
Yes. Kanguro Perks are automatically included with every active Kanguro Insurance policy at no additional cost. There are no membership fees, hidden charges, or separate enrollment requirements. Eligible members can start using available perks as soon as their policy becomes active.
Kanguro Insurance combines customizable pet insurance coverage with everyday member benefits designed to support pet parents beyond claims. In addition to accident and illness coverage options, Kanguro members may receive access to 24/7 Televet consultations, cashback rewards through Wellfold, bilingual human support, and exclusive partner offers — all included as part of the Kanguro experience.
Beyond coverage, Kanguro Insurance members may also receive access to additional benefits including:
24/7 virtual vet consultations
Cashback rewards through Wellfold
Discounts and special offers from partner brands
Human support in English and Spanish
Digital policy management through the Kanguro mobile app
Benefits and availability may vary depending on the policy type.
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