

4 days ago9 min read


Mar 1210 min read


Mar 511 min read

If you need insurance for your pet, your apartment, or both, you can customize your Kanguro policy to fit your needs.
Customers say:
"exceptional service, every time"





Mir
I can’t recommend Kanguro enough! As a proud dog mom to Blue, I always want the best care for him, and Kanguro has made that possible with ease and reliability. Over Blue’s two years of life...
02/24/24
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Anita
Great costumer service
We are new to Kanguro and we did not have a clue how it works. We spoke with Juan a very nice guy who took the time and explained it so that we could understand....
02/06/24
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Timothy Brewer
First Experience
I recently took my new puppy to the vet and submitted the necessary paperwork to Kanguro. They promptly covered the agreed 80% without any issues.
02/24/24


Eileen Salem
Ease of use
So glad that I found out about pet insurance through my local vet! It came in handy when my girl Sylvie got into something she shouldn’t have....
02/08/24

Evelyn
I unfortunately didn’t know about pet insurance until my Max got terribly sick. I was skeptical and had questions on what it actually paid. They were easy to contact...
02/24/24

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As a member of the North American Pet Health Insurance Association, we are committed to providing high-quality, transparent, and reliable coverage.
As a BBB Accredited Business with an A+ rating, we meet the highest standards of trust, transparency, and customer service.
At Kanguro, you can always count on friendly and personable agents who are committed to providing you with exceptional service.
Our team is 100% bilingual and understands firsthand how much you love your pets, since they are pet parents themselves.
Our empathy allows us to deliver a level of care that truly sets us apart, ensuring that every interaction is not only professional but also heartfelt.

It's no wonder we’re known for having the best customer service in the industry.
Because your wellbeing is our priority

File a claim from the Kanguro app
Upload all bills and documents and answer a few questions. We’ll take care of the rest
Track your claim’s progress every step of the way
Through the app or on the phone, get real-time updates about the status of your claim
Get paid fast
Once your claim is approved, you’ll be paid back through a direct deposit or with a check.
Giving back is one of Kanguro’s core values. That’s why we make it easy for customers to support the causes they care about most through their policies. When you buy a policy, we will donate a portion of your unused premium to a worthy cause of your choice.
Fast and easy claims
Claims take less than 7 business days to process. You can track them in real time.
24/7 assistance
Whether it’s a chat with our AI assistant or a real vet, we’re always ready to help
Exclusive discounts
Take advantage of discounts through our partnerships to save big
Refer a friend
Get $25* for every friend you refer to Kanguro.
Download app
4.7
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